Refund & Return Policy.

Vitamin Lash will only accept a return if the products are returned in their original packaging and condition within 14 days of purchase. Products that have been opened, used or returned damaged will not be refunded. Please email vitaminlashau@gmail.com.

Please be mindful that all shipping costs are the responsibility of the customer.

If you have received a damaged or defective product, please email vitaminlashau@gmail.com to resolve the issue. If contacted within 14 days of receiving any damaged product, a replacement can be sent out . Please provide photo evidence in email if such is the case.

Vitamin Lash does not offer refunds in the rare event of any sensitivities/allergic reactions. We pride ourselves in being the safest lash growth serum with 100% vegan ingredients however like any other cosmetic product, some users can be sensitive or allergic to one or more ingredients. If you have sensitive eyes or skin, please advise with your doctor first before making any purchase.